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Responsible Gaming

Responsible Gaming

Our Commitment

pinco-download.ca is committed to promoting responsible gambling. We believe gaming should be a source of entertainment, not distress. This page outlines the tools, guidelines, and support available to help players stay in control of their gaming behavior.

Maintaining Control

If you’re concerned about your gaming habits, ask yourself:

  • Have you ever tried to cut down on gambling?
  • Have others criticized your gambling behavior?
  • Do you feel guilt or remorse after playing?
  • Do you gamble to cope with emotional stress?
  • Have you attempted to recover losses through more gambling?

If you answered “yes” to one or more of these questions, it may be time to reflect on your habits. You can also complete a self-assessment via trusted third-party organizations.

Self-Exclusion

We offer self-exclusion options for those who wish to take a break from gambling. This allows you to temporarily or permanently restrict access to your account.

Self-Exclusion Durations:

  • 1 year
  • 3 years
  • 5 years
  • 10 years
  • Lifetime

Once activated, self-exclusion cannot be reversed before the chosen duration ends. Lifetime exclusions are permanent.

Cooling-Off Period

A cooling-off period gives you time to pause and reflect. During this time, you will be unable to make deposits or place bets.

Cooling-Off Options:

  • 24 hours
  • 7 days
  • 1 month
  • 3 months

These breaks are fully automated and cannot be ended early. Your account access will resume automatically once the selected period ends.

External Help & Support

Several reputable organizations offer confidential support for individuals dealing with problem gambling:

  • GambleAware – Education and help for safer gambling
  • GamCare – Counseling and self-help tools
  • Gamblers Anonymous – Peer support through a 12-step program
  • Gambling Therapy – International support and online services

These resources provide education, intervention, and community support worldwide.

Preventing Underage Access

Access to our Website is strictly limited to individuals of legal gambling age. We use verification tools and require documentation where necessary.

Protective Measures Include:

  • Age confirmation during registration
  • Document-based ID verification
  • No marketing aimed at minors
  • Suspension of accounts pending verification

We also encourage the use of parental control tools such as:

  • Net Nanny (www.netnanny.com)
  • CyberPatrol (www.cyberpatrol.com)
  • GamBlock (www.gamblock.com)

Accounts created or accessed by minors will be terminated, and all winnings forfeited.

Tips for Responsible Gambling

To ensure a safe and enjoyable experience, consider the following:

  • Set deposit and time limits before playing
  • Never chase losses
  • Avoid gambling when stressed or under the influence
  • Take regular breaks
  • Maintain only one account
  • Treat gambling as entertainment, not income

Final Thoughts

Responsible gaming is a shared responsibility. We encourage all users to take advantage of the support tools available and to treat gambling as a recreational activity—not a solution to financial or personal difficulties.